Terms of Service

These Terms of Service ("Terms") are an agreement between you and Grand Wedding Exit LLC, doing business as Gender Reveal Celebrations ("Gender Reveal Celebrations," "we," "us" or "our"). They apply when you visit genderrevealcelebrations.com, create an account or buy from us.

By using our site or placing an order, you agree to these Terms and to our Privacy Policy, Shipping Policy and Refund Policy. If you don't agree, please don't use the site.

Please read section 14 carefully. It requires most disputes to be resolved by individual arbitration instead of in court, and it waives class actions.

You must be at least 18 years old to buy from us. Many of our products, including smoke bombs, powder and confetti cannons, color extinguishers and burnout kits, are meant to be bought and used only by adults. Children should only be near these products under close adult supervision and at a safe distance.

We sell to addresses in the United States. By ordering, you confirm that the information you give us is accurate and that you're allowed to use the payment method you provide.

• Your order is an offer to buy. We accept it when we ship it. We may refuse, limit or cancel any order, including orders that look fraudulent, exceed reasonable quantities or contain a pricing or listing error. If we cancel after you've been charged, we'll refund you in full.
• Prices are in US dollars and can change without notice. Sales tax and shipping are shown at checkout.
• Discount codes and promotions have their own terms, can't be combined unless we say so, and may end at any time.
• Payments are processed securely by Shopify and our payment partners. We never see or store your full card number.
• Products are subject to availability. If something sells out after you order, we'll let you know and refund that item.

Shipping times, rates and restrictions are in our Shipping Policy. Returns, damaged items and refunds are covered in our Refund Policy. Both are part of these Terms. Delivery dates are estimates from the carrier, and we're not responsible for a missed event date.

Gender reveal products create colored smoke, powder, confetti or tire smoke, and some contain pyrotechnic or pressurized parts. When you buy and use them, you agree to:

• Read and follow all instructions and warnings on the product and packaging before use.
• Use them outdoors only, in an open area, away from people's faces, pets, dry grass, buildings, vehicles and anything flammable.
• Never point a product at a person or animal, and keep guests at a safe distance.
• Follow all local laws, HOA and venue rules, fire bans and burn restrictions, and get any permits you need. Some products are restricted in certain states and areas.
• Only do burnout reveals on private property with the owner's permission, never on public roads, and follow all traffic and vehicle laws.
• Store products in a cool, dry place out of reach of children, and don't modify, puncture or burn them except as directed.

You use these products at your own risk. Colored smoke and powder can be mistaken for a fire or emergency, so let neighbors or your venue know ahead of time when it makes sense.

Colored powder, smoke and confetti can stain or mark clothing, skin, hair, vehicles, paint, pavement, decks, fabrics and other surfaces, especially when wet. Test in a small area, wear clothes you don't mind getting colorful and keep products away from anything you want to protect. We're not responsible for staining, cleanup or damage to property.

Color, height, spread and how long an effect lasts vary with wind, weather, humidity and how a product is used. Normal variation isn't a defect.

We try to describe and photograph our products accurately, but colors on screen, packaging and contents can vary slightly, and photos may show styled setups or optional add-ons. If something we sent doesn't match its description, our Refund Policy explains what to do.

When you send us a review, photo, video or comment, for example through our review app, by email or on social media, you confirm that it's yours to share and that anyone shown agreed to be included. You give us a free, worldwide, non-exclusive and perpetual license to use, edit, display and share it on our site, in emails and ads and on social media, with your first name or username.

Reviews must be honest and based on your own experience. We may remove content that's offensive, misleading or unrelated.

Everything on this site, including our name, logo, product designs, photos, videos and text, belongs to Grand Wedding Exit LLC or our licensors and is protected by copyright and trademark law. You may view and share our pages for personal use, but you may not copy, sell or reuse our content for commercial purposes without our written permission.

You agree not to:

• Use the site for anything unlawful, or buy products to resell them without our written permission.
• Place fraudulent orders or use someone else's payment information.
• Try to hack, disrupt or overload the site, or use bots or scrapers to collect content or prices.
• Post reviews or content that's false, hateful or harassing, or that infringes someone else's rights.

We may suspend accounts or cancel orders that break these rules.

Our site uses services run by other companies, such as Shopify (hosting and checkout), Shop Pay, payment processors, shipping carriers and our review and email apps. Your use of those services may also be governed by their terms. Links to other websites are for convenience, and we're not responsible for their content or practices.

EXCEPT AS STATED IN OUR REFUND POLICY, OUR SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

We don't guarantee that the site will be error-free or always available. Some products are made by third-party manufacturers, and any manufacturer warranty is between you and that manufacturer. Some states don't allow certain warranty exclusions, so some of these may not apply to you.

TO THE FULLEST EXTENT ALLOWED BY LAW, GRAND WEDDING EXIT LLC, GENDER REVEAL CELEBRATIONS AND OUR OWNERS, EMPLOYEES AND PARTNERS WON'T BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, PROPERTY DAMAGE, STAINING OR A MISSED EVENT, ARISING FROM YOUR USE OF THE SITE OR OUR PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT THAT GAVE RISE TO THE CLAIM.

You agree to defend, indemnify and hold harmless Grand Wedding Exit LLC, Gender Reveal Celebrations and our owners, employees and partners from any claims, damages, losses and costs, including reasonable attorneys' fees, arising from your use or misuse of our products, your breach of these Terms or your violation of any law or the rights of others.

Nothing in these Terms limits liability that can't be limited under applicable law.

Talk to us first. Most concerns can be solved quickly. Before filing any claim, email CustomerSupport@GenderRevealCelebrations.com with your name, order number and a description of the issue, and give us 30 days to try to resolve it.

Binding individual arbitration. If we can't resolve it, you and we agree that any dispute arising from these Terms, our site or our products will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, instead of in court. The Federal Arbitration Act governs this section. Arbitration may take place by video or phone, in Miami-Dade County, Florida, or in the county where you live. The arbitrator may award the same individual relief a court could.

No class actions. You and we may bring claims only on an individual basis, not as a plaintiff or class member in any class, collective or representative action, and you and we waive any right to a jury trial.

Exceptions. Either of us may bring an individual claim in small claims court if it qualifies, and either of us may ask a court to stop the infringement of intellectual property.

Opting out. You can opt out of this arbitration agreement within 30 days of your first order by emailing us your name, order number and a statement that you opt out of arbitration. If the class-action waiver is found unenforceable for a claim, that claim will go to court, not arbitration.

These Terms are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-law rules. For any claim that isn't subject to arbitration, you and we agree to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

We may update these Terms from time to time. The "Last updated" date shows when they last changed, and the version posted when you place an order applies to that order. We may suspend or end your access to the site if you break these Terms.

If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision isn't a waiver. These Terms and the policies they reference are the entire agreement between you and us about your use of the site.

Questions about these Terms? Email CustomerSupport@GenderRevealCelebrations.com or write to Grand Wedding Exit LLC, d/b/a Gender Reveal Celebrations, 1424 West Flagler St, Miami, FL 33135.